Results for "customer service AI"
59 results found
Google's AI Still Struggles to Spell Its Own Name
Google's latest AI models continue to fail at basic spelling, even for the company's own name. The issue highlights deeper limitations in how large language models process text.
Why This Solar Generator Passed Years of Testing for Blackout Season
After years of real-world testing, one solar-powered backup station stands out for reliability and ease of use. Here's what makes it a solid choice for summer blackouts.
Fake AI Influencers Sell Cheap Goods Using Racial Stereotypes on TikTok
Scammers deploy AI-generated Black avatars to sell mass-produced products via dropshipping on social media platforms, deceiving viewers with fake handmade claims.
Hackers Exploited Meta AI Chatbot to Hijack Celebrity Instagram Accounts
Hackers used a prompt injection attack on Meta's AI support chatbot to steal high-value Instagram accounts. The exploit was trivially easy and affected accounts including the Obama White House.
Microsoft Targets Corporate Users With New Surface Laptop Privacy Features
Microsoft's new Surface Laptop for Business adds a privacy screen and a haptic touchpad. The device is priced for enterprise buyers with a starting cost of $1,299.
Why Modular Home Security Systems Are Gaining Traction in 2026
Modular home security systems offer flexibility and no long-term contracts. This trend is reshaping how homeowners approach safety and smart home integration.
Apple to Pay iPhone Owners $250 Million Over Missing AI Features
Apple will pay $250 million to settle a class-action lawsuit over delayed AI features. Eligible iPhone owners can claim part of the settlement. The payout addresses claims Apple misled users about Siri and other AI capabilities.
Roku Expands Beyond Streaming Sticks With New Projectors
Roku launches two projectors and a free software update timed for the World Cup, marking a hardware shift for the streaming platform.
Inside the SolarWinds Breach: Hackers Had Full Access to Treasury Systems
New details reveal Russian-linked hackers infiltrated Treasury email systems far deeper than previously known. The supply chain attack compromised thousands of government and private networks, exposing critical security gaps.
IBM Launches First Dedicated Quantum Chip Factory as Separate Company
IBM spins off its quantum chip manufacturing into an independent foundry, aiming to accelerate commercial quantum computing development.
Microsoft Faces Backlash Over Legal Threat to Zero-Day Researcher
Microsoft is threatening criminal action against a researcher who publicly disclosed zero-day exploits, sparking criticism over its vulnerability disclosure policies.
SpaceX Acquires xAI, Declares AI Its Core Business Ahead of IPO
SpaceX's IPO filing reveals AI as its primary market, projecting $26.5 trillion opportunity. The company positioned Grok against OpenAI and Anthropic.
Starbucks Drops Faulty AI Inventory System That Failed to Count
Starbucks scrapped an AI inventory tool after it repeatedly miscounted stock. The system’s failure highlights challenges in retail automation.
The Smart Home Promise Fades as Consumers Hit a Wall
Smart home adoption stalls due to fragmentation, high costs and privacy fears. The industry must fix interoperability to regain consumer trust.
New Glenn Rocket Explosion Shakes Blue Origin's Ambitions
Blue Origin's New Glenn rocket detonated during a Florida test, sending a fireball into the sky. The failure threatens to delay the company's orbital launch timeline and commercial contracts.
Intel Confirms Next-Gen Xeon Server Chips for 2027 With Major Performance Gains
Intel’s Diamond Rapids Xeon CPUs arrive in 2027 with up to 50% more cores and double memory bandwidth to challenge AMD’s EPYC Venice.
OpenAI Rolls Out More Factual ChatGPT Model With Better Personalization
OpenAI has updated ChatGPT's default model to GPT-5.5 Instant, claiming improved accuracy and tailored responses. The change takes effect immediately for all users.
Intel Unveils Massive Memory AI Chip for Data Centers
Intel reveals its next-gen data center GPU with up to 480GB of LPDDR5X memory at Computex.
Ex-Tesla staff reveal FSD system still struggles with basic driving tasks
Former Tesla data labelers say Full Self-Driving frequently fails in real-world tests, contradicting Elon Musk's claims. Workers in Utah reviewed footage showing the system making routine errors.