Results for "customer service automation"
68 results found
Norway's Digital ID System Faces Widespread Criticism
Norway's digital identity management system is under fire for security flaws, privacy risks, and poor user experience. Critics say it puts citizens at risk.
iPhone Repair Risk: How to Stop a Technician From Stealing Your Photos
A Best Buy repair technician allegedly used AirDrop to steal private photos from a customer's iPhone. Learn how to protect your data before any device repair.
Stripe's Chargeback Policy Draws Scrutiny from Merchants
Stripe is facing criticism for its approach to chargeback disputes, with merchants claiming it favors buyers in cases of 'friendly fraud,' sparking debate over fraud liability.
ClickHouse Revenue Triples to $250M as IPO Nears
Database firm ClickHouse hits $250M annualized revenue, signaling strong growth and a potential public offering within years.
OpenRouter's $113M Series B Signals AI Middleware Boom
OpenRouter raised $113 million to connect developers to multiple AI models. The Series B round underscores growing investor confidence in AI infrastructure companies.
No-Code AI: Training LLaMA 2 Chatbots Becomes Accessible to Everyone
New no-code tools let non-engineers train Meta's LLaMA 2 chatbot without programming. The shift makes custom AI accessible to small businesses and creators.
GoPro warns investors company may not survive the year
GoPro warns it may not survive the year. The action camera maker faces mounting losses and slowing demand.
AI-Driven Cyber Discovery Pushes UK Banks Toward Systemic Risk
UK banks face new systemic cyber risks as AI accelerates vulnerability discovery, threatening financial stability.
Alphabet Raises $80 Billion in Stock Sale for AI Expansion
Alphabet plans to raise $80 billion by selling stock to fund its artificial intelligence infrastructure buildout. The move positions Google to compete aggressively in the AI race against Microsoft and OpenAI.
Impulse Space lands $500M to lead orbital maneuvering race
Impulse Space raised $500 million in Series D funding to dominate orbital maneuvering. Founder Tom Mueller says timing is everything as space mobility markets expand.
Cerebras wafer-scale chip runs trillion-parameter model 7x faster than GPU clouds
Cerebras claims its wafer-scale chip runs a trillion-parameter AI model nearly seven times faster than GPU-based clouds, challenging Nvidia's dominance in inference.
Anthropic Nears First Profit as AI Race Intensifies
Anthropic is set to report its first profitable quarter since founding in 2021, marking a milestone in the competitive AI landscape.
SpaceX Files for IPO, Ending 24-Year Run as Private Company
SpaceX submitted a detailed SEC filing ahead of a planned June IPO, revealing its finances for the first time.
World's first rack-mounted quantum computer runs from a standard wall socket
Equal1 unveils the RacQ, the first quantum computer that fits in a standard server rack and plugs into a normal wall outlet, operating at -459 degrees Fahrenheit.
Amazon Claims Major Advance in Data Center Speed for AI Workloads
Amazon says its new networking technology dramatically accelerates data flow in its cloud data centers, solving a key bottleneck for AI training and other intensive workloads.
AI-Generated Fake Identities Bypass KYC Checks, Experts Warn
Criminals use AI to create synthetic identities that defeat Know Your Customer verification. The trend poses a serious threat to businesses across industries.
Venture Capital Pours Into Hard Industries as AI Disrupts Incumbents
VCs are betting big on defense, energy and government tech startups. AI-native software challenges decades-old incumbents with deep vertical integration.
A New Lens on Business: Companies as Networks of Algorithms
Viewing companies as graphs of algorithms reveals new opportunities for automation and efficiency. This perspective challenges traditional management models.
Lotus Reverses Electric-Only Strategy, Brings Back Combustion Engines
Lotus will reintroduce combustion engines alongside EVs, abandoning its earlier all-electric pledge. The move reflects broader industry caution on EV demand.
AI-Powered Cloud Attacks Outpace Security Defenses
Businesses recognize the threat of AI-driven cloud attacks but lack the infrastructure to respond at machine speed.